Freqxency Spark ("Spark", "we", "us") is an ad content studio based in Los Angeles, California. This policy explains what information we collect through this website and our services, how we use it, and the choices you have.
Information you give us: your name, work email, company, website, phone number and any message you send when you request free sample ads, book a call or contact us.
Client materials: videos, photos, product details, brand guidelines and ad performance data you share with us so we can make your ads.
Usage information: basic technical data such as browser type, device, pages visited and approximate location, collected through cookies and similar tools that help us understand how the site is used.
We use your information to reply to you, prepare sample ads and proposals, deliver and improve our services, send invoices, and understand how people use our website. We only show client ads or results publicly with that client's permission.
We do not sell your personal information. We do not share your footage, ads or results with other clients.
We share information only with service providers that help us run the business, such as website hosting, file storage, scheduling, video review, communication and payment tools, and only as needed to provide our services. We may also share information if required by law.
We keep your information for as long as we work together and for a reasonable time afterward for records, legal and accounting needs. You can ask us to delete your information at any time, unless we need to keep it by law.
You can ask to see, correct or delete the personal information we hold about you, and opt out of any marketing emails. If you live in California, you have rights under the California Consumer Privacy Act, including the right to know, delete and correct your information and to not be treated differently for using these rights.
You can block or delete cookies in your browser settings. Some parts of the site may not work as expected if you do.
We use reasonable measures to protect your information and your files. No method of storage or transfer online is completely secure, so we can't guarantee absolute security.
We may update this policy from time to time. The date at the top shows when it was last changed.
For any privacy question or request, contact us through freqxencyspark.com.